Does creating unforgettable experiences for others appeal to you
Become a White Glove Concierge in Singapore's Premier Business District
Who We Are:
We are a leading concierge service in the heart of Singapore's dynamic business district. We're dedicated to exceeding expectations and fostering a welcoming atmosphere for our discerning clientele.
Who You Are:
- You have good customer service skills and a genuine passion for meeting new people
- You project a polished and professional demeanour, leaving a lasting first impression.
- Whether in the driveway, lobby or concierge area, you maintain an elegant presence while offering warm and attentive service.
- You possess a keen eye for detail and a talent for anticipating guest preferences, ensuring a truly personalized touch.
- You are a problem-solver at heart, adept at resolving tenant concerns efficiently and leveraging feedback to continuously improve service satisfaction.
- A local area expert, you can share insightful recommendations on dining, attractions, and sporting events, catering to diverse cultural needs.
- You excel in building rapport and fostering strong relationships with tenants, even within a short timeframe.
- You're comfortable dealing with different cultural nuances of people from around the world.
- You're a team player, always ready to lend a hand with additional duties when needed.
What You Do:
- Be the first point of contact for our valued clients, providing exceptional service and personalized attention.
- Manage access to all the properties, keeping all security protocols and SOPs in line with directives.
- Coordinate well with other teams and colleagues to ensure a seamless service is provided to each and every client and visitor, regardless of time of day.
- Anticipate needs and proactively provide solutions, ensuring a stress-free experience for our clients.
- Build meaningful relationships with regular tenants by showing genuine interest and concern, and recording personal guest preferences for a better service experience
What We Offer:
- A competitive salary and benefits package
- The opportunity to work in a dynamic and fast-paced environment.
- Be part of a team dedicated to providing exceptional service.
- The chance to develop your skills and knowledge within the premium service industry.
