Contact Centre Associate x 10 (Inbound | Banking| Good Career Progression)

Responsibilities:

• Handle customers queries (via telephone / email) escalated from Call Centre
• Reports to the team lead and Contact Centre Manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Other Information

• Able to commit any shift (rotational), 5 days in a week
• 1-year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills
• 1 year contract renewable / Convertible
• Great Resume Booster!
• Fast hiring!

For quick response, applicants who express interest in this job advertisement, you may email to

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..We regret to inform that only shortlisted candidates would be notified...

We wish you all the best in your career search.

Ong Hui Shan (Gwen)
Registration Number: R1767800
EA License No: 04C3537