Job Responsibilities:
- Manage the day to day operations of the section and ensure the KPIs/ regulatory requirements are met
- Responsible for the timeliness and accuracy of bills, adjustments, refunds etc to customers
- Responsible for meeting the section's KPI, eg the monthly closing of billing cycle, timely and accurate adjustments and refunds.
- Lead, supervise and provide guidance to staffs
- Responsible in following up assignments and make strategic decisions
- Review and streamline work processes for better efficiency and improve productivity
- Manage complaints (Internal and external), liaise with relevant stakeholders, conduct root cause analysis and work on process improvement
- Liaise with ITD or/and any other external vendors on system changes and feasibility studies
- Liaise with Principals, vendors and stakeholders on operational matters
- Plan, test, monitor and implement UATs for system change/ projects/ initiatives
- Undertake ad hoc projects assigned from time to time
Period:
Working Hours:
- Monday to Friday, 8.30am to 6pm
Salary:
Location:
Requirements:
- Degree in a business /technical discipline with at least 2 years of working experience in an IT project environment, preferably with SAP experience
- Possess strong analytical and problem resolution skills
- Possess good communication, interpersonal skills.
- Ability to manage, lead, inspire and motivate teams.
- Possess initiative and drive with the ability to work independently in a fast paced environment
- Ability to understand and interpret business requirements and work with IT department on automations.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[Confidential Information] (Registration no: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
