Coordinator , Client Service - Singapore
Our Singapore office is seeking a Coordinator to join our Client Service team. This is a fantastic opportunity to join a dynamic, fast-paced start-up environment to work on projects within multiple industry sectors.
If you are a research-oriented, goal-oriented and organized individual who enjoys learning new things, then this opportunity might be the one for you!
What You'll Do:
Responsible for scheduling telephone consultations for client service teams
Coordinate with advisors to obtain responses, availability and confirm telephone consultations
Leave messages and follow up with Advisors to expedite scheduling projects
Maintain an updated status of client telephone consultations
Update Advisors profiles as needed
Qualify Advisors via questionnaire to confirm if they are appropriate for consultations
Follow multiple work streams to help Project Managers organize client requests and track progress on projects
Assist with ad-hoc requests
WHAT YOU HAVE:
Diploma holder or Bachelor's degree
1-3 years of previous work experience dealing in a high-call volume environment
Previous project management experience strongly preferred
Exceptional organizational skills with meticulous attention to detail
Ability to prioritize and multi-task and to work under tight deadlines
Flexibility to work long and unpredictable hours
Proficiency in MS-Office, Outlook, and Google Suite
Proficient in the use of the internet for research
Demonstrated ability to communicate effectively and persuasively, both verbally and textually
Demonstrated ability to work both in a team atmosphere and autonomously
A desire to work in a fast-paced entrepreneurial environment
ABOUT GUIDEPOINT:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly
- 5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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