Manage a team in the most efficient manner. Groom, coach and train staff to enable them to carry out their roles effectively and efficiently.
Responsible for ensuring that commitments to clients (Listed Companies and Private Limited etc) are met with the utmost professional standards. Responsible for overall client management, client retention and client base expansion. Review fee and propose fee increase, where appropriate.
Possess an in-depth knowledge of existing and potential clients, their industry and key contacts. Meet prospective clients and and follow-through the job.
Oversee daily operation - preparation and co-ordination of the statutory registers, books and documents, including submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority (ACRA) and Inland Revenue Authority (IRA). For Listed Companies, necessary submission to, Stock Exchange and The Central Depository within the stipulated deadlines.
Provide and organise training for other department's staff on updates in the Listing Manual, Companies Act and/or Stock Exchange other rules which may impact other departments
Participate in the preparation of budgets and forecasts and comparison with previous budget / forecasts.
Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices and in line with industry practices.
Requirements
ICSA qualified Chartered Secretary or equivalent related qualification with five (5) to eight (8) years of relevant and related working experience
In-depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, Insolvency, Restructuring and Dissolution Act procedures and guidelines
Excellent interpersonal & negotiation skills
Strong communication / presentation skills
Ability to build team rapport with a willingness to share knowledge
Ability to lead and motivate a team of professional staff