Description du poste
Provide technical support to the Front Offices:
- Provide technical solutions to difficulties faced by operators/customers/Front Offices
- Perform visits to prominent operators/customers for technical reviews
- Analyse and issue Technical Agreements to keep engines in service
- Analyse downloaded engine data and parameters as required
- Present SAFRAN Helicopter Engines (HE) products and services during Symposiums and Customer Councils
Ensure product safety, reliability and improvement through the following activities:
- Lead investigations for in-service events
- Gather and analyse return of experience from the field and conduct investigations as required
- Review Health Monitoring Data for operators/customers under contract
- Perform ad-hoc customer visits to as part of crisis management
Support the SAFRAN HE business requirements:
- Lead cost optimization projects
- Participate in digitalisation projects
- Involve in contracts and program management review between Corporate and FO
Exigences du poste
- Degree in Aerospace/Mechanical Engineering or equivalent
- More than 5 years experience in technical support, customer facing or MRO roles
- Good working knowledge in Gas Turbine Engines and/or Helicopter Systems
- Ability to work in a multi-project and cultural environment
- Excellent interpersonal and communication skills (both written and oral)
- Demonstrated ability to work in a highly dynamic environment and in a team setting
- Proven track record for resolution of engineering issues
- Confident to present in front of an audience or customers
- Good working knowledge in MS Office applications
Spcificit du travail
Travel between 4 to 10 times annually
Safran est un groupe international de haute technologie oprant dans les domaines de l'aronautique (propulsion, quipements et intrieurs), de l'espace et de la dfense. Sa mission : contribuer durablement un monde plus sr, o le transport arien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implant sur tous les continents, le Groupe emploie 92 000 collaborateurs pour un chiffre d'affaires de 23,2 milliards d'euros en 2023, et occupe, seul ou en partenariat, des positions de premier plan mondial ou europen sur ses marchs. Safran s'engage dans des programmes de recherche et dveloppement qui prservent les priorits environnementales de sa feuille de route d'innovation technologique.
Safran est la 1re entreprise du secteur aronautique et dfense du classement World's Best Companies 2023 du magazine TIME.
Safran Helicopter Engines est le leader mondial des moteurs d'hlicoptres et le seul industriel stre spcialis sur ce march. Implante dans le monde entier, la socit emploie 5900 personnes dans le monde et possde plus de 2 500 clients rpartis dans 155 pays et plus de 21 000 moteurs en service.
BAC+3, BAC+4
Suprieure 5 ans
