Course Coordinator (Education) ($3000 to $3500) #NJN

Location: Paya Lebar/ West Coast Plaza

Working hours: 9am to 6pm (3 weekdays + 2 weekends or 4 weekdays + 1 weekend) (PH OFF!)

Salary: up to $3500 per month + quarterly / annual bonus

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Other ad hoc duties assigned

Requirements

• Min. Diploma/ Degree in any field with prior customer service experience
• Able to commit on both weekends

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

We regret that only shortlisted candidates will be notified.