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Responsibilities:
. Contact account holder via outgoing phone calls to remind them on their outstanding payments and commit dates for payment.
. Working out installment payment plan with the account holder when necessary.
. To ensure prompt timely instalment payments by the account holders.
. Reduce debt delinquencies and credit risk by taking appropriate steps of recovery actions.
. Assist in the preparation of reports and accounts loading.
. Help in sending statement of account, reminder letters and invoices to account holders.
. Liaising with clients on collection activities.
. Any other ad hoc administrative duties.
Details:
. Hourly or half day basis only.
. Work Days: Monday to Friday excluding Saturday, Sunday and Public Holidays.
. Flexible hours work arrangement available.
. Desk bound call centre environment.
. Commission based on monthly KPI.
Requirements:
. Preferably 2 years experience in credit collection industries.
. ITE graduate and N / O level holders welcome to apply.
. Able to think outside the job and solve problems creatively.
. Basic knowledge of MS Word, Excel and Outlook.
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Date Posted: 28/11/2024
Job ID: 101723869