The role is based in Singapore and will primarily look after the credit control function of several Asia territories and attend to settlement queries within Reinsurance Broking Team.
Credit Control and Liaising Matters
- Ensure timely settlements from Clients/Reinsurers in accordance to contract terms and procedures
- Reconcile outstanding balances with Clients/Reinsurers, identify problem areas and discuss issues/suggested solutions to resolve matters within the team
- Research on unidentified cash balances and discuss issues/suggested solutions to resolve matters within the team
- Perform cash allocation and ensure settlement is made to relevant parties as per procedures
- Resolve reconciliation discrepancies with internal and external business partners in a timely manner
- Ensure that claim and cash call collections are monitored, collected and settled promptly as per procedures. Updates to be provided to clients when required.
- Identify client's or reinsurer's behaviour that might impact collections. Escalation of collection difficulties to Team Lead.
- Ensure all queries are responded promptly
- Proactively follow-up and monitor outstanding balances on a weekly basis and seek Service Advocate's assistance if needed with collection and written escalation / update to brokers and manager on ongoing issues
- Manage stakeholders through presentation of facts and data as well as relationship building
Requirements
- Bachelor's in business / Finance or equivalent or Diploma in any fields
- About 3-4 years of experience handling claim queries / premium queries within Insurance or Reinsurance field
- Team player, ability to multi-task, work independently and communicate in a dynamic team environment
- Meticulous and able to multi-task under tight deadlines - exceptional attention to detail
- Proficiency in MS Office including Word, Excel and PowerPoint
- Strong negotiation skills and ability to present to senior stakeholders in a professional environment
Interested candidates who wish to apply for the advertised position, please click on Apply. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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