Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.
In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.
Working at Moomoo, you will get
Be a part of the worlds leading digital brokerage firm where growth and career development opportunities are endless.
Enjoy a competitive total compensation package that truly values your skills and contributions.
Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
Fun loving and diverse work environment that hosts various team-bonding programs and company events
Business casual work attire everyday
And Much More!: Discover even more perks and benefits as we take you through the hiring process!
Crypto Operations Manager
The Crypto Operations Manager/Assistant Manager will manage the day-to-day crypto operations and the crypto operations specialists team. Responsibilities include driving operational process improvements, reducing operational risk, managing venue relationships, people management, and overseeing daily reconciliation and settlement work. The Crypto Operations Manager/Assistant Manager will be part of the Operations organization.
Responsibilities
Oversee day-to-day cryptocurrency operations, including fiat and cryptocurrency settlement and reconciliation with our venues
Identify & manage initiatives to improve operational processes and reduce operational risk
Monitor operational and risk metrics and escalate potential issues or anomalies
Support new crypto initiatives from an operational, risk, and compliance perspective
Partner with our customer service team and marketing team to continuously improve crypto related customer communications
Maintain and evolve operating procedures to complement compliance written supervisory procedures and assist compliance team with license uplift
Partner with treasury, operations, and risk teams to manage liquidity and minimize crypto risk
Coordinate with product team to enhance system/platform to ensure customers receive exceptional execution quality with venues and to improve operational efficiency.
Support and work with team members with other Financial Products
Our Values
Integrity
Integrity Story: Say No to Super High Leverage
We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we dont try to attract users attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
Efficiency
Efficiency Story: Promise Made to a User on New Year's Eve
On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
Service
Service Story: Providing Excellent Services and Undertaking Our Responsibilities
After Ant Groups IPO was suspended, we refunded all subscribers subscription fees and margin interest, bearing all the costs ourselves.
Excellence
Excellence Story: Leaf Opens Our App Over 30 Times a Day
According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the apps loading speed and visual effects.
Please note that only short-listed candidates will be contacted.
Requirements
3+ years operational and risk experience, ideally in a broker dealer or crypto related context
Extensive experience creating, deploying, and automating operational systems and processes
Having blockchain or cryptocurrency knowledge or experience is preferred
Ability to work with engineering and data for reporting and tooling
People management experience
Strong written and verbal communication skills
English speaking and Fluency in Mandarin is an added advantage
