Customer Care Officer (Kallang)

Working Hours: Mon-Fri: 830am-530pm

Job Description:

- Counter (Primary Responsibility)

. Attend to walk-in customers, be it

o General Enquiries o Repairs (First-Level Check)

o Products(s) Viewing & Introduction

o Showroom Sales

o Shell Escape Redemption

. Receiving inbound and making outbound calls.

. Showroom maintenance (house-cleaning etc.)

. Administrative works (paper works etc.) related to counter and showroom

. Follow-up on customers & dealers repair sets

. Assist Call Centre when called upon.

. Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Call Centre (Secondary Responsibility)

. Receiving inbound and making outbound calls.

. Administrative works (paper works etc.)

. Assist to handle enquires from our Business WhatsApp

. Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Requirement: -

. A ready to serve mentality and a willingness to serve heart . 5 days work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

. Preferably two years of working experience in similar field

. Self-motivated, team player and able to work independently with minimum supervision.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to or Whatsapp to 8767 9648

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..We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: 8UEJ1NDC8