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Information Technology
Minimum Years/Type of Experience:
Minimum 1 year of call center experience
Having good communication skills (speaking and writing)
Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
Working Hours
Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)
staggered office hours for Mon to Fri: 8 am 5 pm, 8.30 am 5.30 pm, 9 am 6 pm, or 11 am 8 pm
staggered office hours for Saturday : 8 am 12 pm, 8.30 am 12.30pm, 9 am 1 pm or 10 am 2 pm
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Date Posted: 06/08/2024
Job ID: 87673043
Pan Asia, founded in 1994 in Singapore, is a privately held conglomerate of several companies with worldwide business operations spanning diverse industry and services domains.
We deliver high-quality, reliable and cost-effective IT services and Solutions to clients throughout APAC, Europe, US and South America.
