Customer Relation Officer (HDB Projects)

Roles & Responsibilities

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• Prepare Weekly and Monthly Reports
• Provide admin support to the project team.

Qualifications:

• Minimum a Diploma or A Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 2 years of experience in a HDB BTO project
• Effectively bilingual