Customer Relations Officer - Full Time
We're looking for a meticulous and independent individual to join our team.
You will be in charge of attending to customer's emails
- Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
- Handle and resolve customers complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process exchanges, returns and issue credits
- Uphold efficiency and customer satisfaction.
- Handle and process customer's exchanges and returns efficiently.
Some traits that we are looking for:
- Positive with a willing to learn attitude
- Strong communication & interpersonal skills
- Customer-orientated and passionate
- Ability to solve issues efficiently
- Has a high level of professionalism, work ethics and honesty
- Meticulous
Requirements:
- A strong interest in fashion
- Good command of English
- Min education: Diploma
- Basic Excel Skills required
- Able to work independently
- Minimum commitment of one year
- Only Singaporeans or Perm Residents
- Will be required to work on weekends
How to apply:
Send your application to: [Confidential Information]
