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CASA CREATION MARKETING PTE. LTD.

Customer Service Admin

Early Applicant
  • 8 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
2,300 - 2,800 USD/m

Job Description

Position: Customer Service and Admin Executive

Salary Range: $2,300 - $2,800

Company Description

Find out more about us: https://skmagic.sg/about-sk-magic-singapore/

Casa Creation is the authorized distributor for SK Magic, second biggest home appliance makers from Korea.

We are a dynamic team looking to expand with energetic homegrown talent! In line with the staff-centered philosophy of our parent company, we highly value everyone's unique contributions and promise a fulfilling career journey as we achieve our vision of being Singapore's leading next-generation home appliance provider together.

Responsibilities:

  • Achieve targets set for arranging appointments.
  • Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
  • Attend to customer inquiries and complaints, ensuring closure of all cases.
  • Perform ad hoc administrative tasks as assigned by the General Manager.
  • Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.

Job Requirements:

  • Strong organizational and planning skills.
  • Excellent communication and customer service skills.
  • Ability to handle and resolve customer complaints effectively.
  • Ability to work independently and as part of a team.
  • Positive attitude and proactive approach to problem-solving.
  • N/O Level and above

More Info

Skills Required

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Date Posted: 20/11/2024

Job ID: 100943761

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