Customer Service Admin

Working location: Tai Seng

Mon to Fri

Salary: up to $2,500

Job Duties:

. Manage monthly principal service billings

. Handle all incoming phone calls, emails, and faxes promptly and professionally.

. Plan and coordinate daily deliveries and collections.

. Process sales order, delivery notes, invoices, quotations, debit notes and credit notes.

. Follow-up and respond promptly on customer backorders, contracts, enquires and requests.

. Work closely with internal stakeholders such as Warehouse, Operations, Sales, Engineering and Finance teams to resolve customer issues.

. Ensure conformance to required Standard Operating Procedures.

. Manage daily invoice scanning

. Follow up with key customers on outstanding invoice payment.

. Provide Administrative support, as and when required.

. Act as backup for other team members, as and when required

Requirement:

. Minimum O Levels and ablove

. Previous customer service experience will be advantageous

. Competent in Microsoft Office (especially MS-Excel) applications

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)