Customer Service and Credit Operations (Japanese speaking) - CK

Hybrid working arrangement after probation

Location: East

Position: Customer Service and Credit Operations (Japanese speaking)/(Korean speaking) Job Id: 19379

Job Description

Credit Assessment for new and existing customer
AR follow up with customer on the payment overdue
Assist in channel customer invoice dispute or payment application to internal team for follow up
Other AR related query
To be a team player in operation team to drive process and service improvement with strong and effective communication skill

Job Requirement

Ability to interact with customers via email / phone to achieve work responsibility
Ability to use internal systems for transaction and Excel
Problem solving skills
Proficiency in Japanese comprehension (Business level) to liaise with Japanese speaking customers in Japan
Diploma or Degree holder preferred
Experience of customer service or other admins will be advantage

Interested applicants please send your resume to [Confidential Information] with email subject header Job Application for Customer Service and Credit Operations Executive (Japanese speaking) Job ID:19379.

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