AboutWe are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.
This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.
Order Processing: Ensure that e-commerce and socials orders are fulfilled promptly to ensure timely delivery and customer satisfaction
- Fulfill Customers Orders & Customisation Request
Customer Service:
Invoicing and responding to customer inquiries/concerns through online & social platforms. Assist with retail floor responsibilities on days when the studio is open. This involves sales floor upkeep, cashiering, etc.Packing:
Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
- E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
General Office Management
: Sorting of inventories in the office, keeping track and stocking up of office supplies, etc.Daily Housekeeping Duties
Other Ad-Hoc Duties as Assigned High initiative and positive attitude, able to work independently and as a team.
- Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
Crystals knowledge not necessary but will be beneficial- Training will be provided
Number of workdays: 5 days (5 hours each day, between 9am-6pm) Monthly team bonding (eg. bbq night, movie outing, karaoke and pizza etc)
At CRZtales, we're committed to more than just work. We're dedicated to fostering an environment where we not only excel professionally but also embrace life outside the office. Join us in achieving the perfect work-life balance as we grow together!
We look forward to hearing from you!
_Any further enquiries do email us at [Confidential Information]
Job Types: Full-time, Fresh graduate
Pay: $1,
- 00 - $2,800.00 per month
Benefits: - Employee discount
* Flexible schedule
Schedule:
Work Location: In person
