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Swift Search Global Pte. Ltd.

Customer Service Assistant / Coordinator /Central

Early Applicant
  • 6 days ago
  • Be among the first 50 applicants

Job Description

  • Monday to Friday: 9:00am6:00pm
  • Saturday/PH: 9:00am to 3:00pm (Once a month) (Additional allowance will be paid)
  • 1 month fix Bonus
  • Experience in order processing and handling of customer's sales order

Job Scope:

  • Prepare and send quotations, and process customer purchase orders.
  • Provide top-notch support via phone, email, and chat for customer inquiries and issues.
  • Handle claims for shipment delays, defective items, and pricing errors.
  • Correct part number errors and coordinate with suppliers for lead time adjustments.
  • Communicate with stakeholders about customer orders.
  • Promote and assist customers with ordering through our e-commerce store.

Requirements:

  • Experience in order processing and handling of customer's enquiries
  • Exeperince handling large volume of sales order
  • Good Excel skills

Email- [Confidential Information]

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Date Posted: 18/11/2024

Job ID: 100691349

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