Customer Service Associate (Service/Call Centre) #ESS

Job scope:

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer RelationshipManagement (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary,premium paid, beneficiary information.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [Confidential Information]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No 99C4599

We regret that only shortlisted candidates will be contacted.