Customer Service Executive (1 year) - Entry Level/FINANCIAL INSTITUTION/up to $4500 #HAO

Salary: up to $4500 + 1m completion bonus

Job Duration: 1 year contract

Working Days & Hours: Mon to Fri 8.30am - 6pm

Location: Raffles Place

Job Description:

Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors enquiries

Key Responsibilities

.Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues

.Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution

.To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment

.Call verification to update client details, form amendments and reset password for accounts etc.

.Other ad-hoc admin and follow-up tasks assigned

.Attend to walk-in customer at our customer service centre

.Work closely with various departments and other CS team members

Job Requirements: Min Diploma/Degree in Business or similar with relevant customer service experience, preferably in financial institutions

Interested candidates, please submit your resume to: [Confidential Information]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

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