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Customer Service Executive Assistant

Jobscentral
Early Applicant
  • 24 days ago
  • Be among the first 50 applicants
Exp: 1-2 Years
Singapore
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Job Description

Job Description

  • Handle customers queries (via telephone / email) escalated from Call Centre
  • Handle queries from walk-in customers
  • Handle first level troubleshooting with regard to the Internet e-services
  • Escalating complex queries for superior's intervention
  • Engaging customer in change management campaigns
  • Suggest improvements arising from feedbacks or interaction with the customers
  • Submit daily report in a timely manner

More Info

Industry:Other

Job Type:Permanent Job

Skills Required

Customer Service
Call Centre
Feedback
Troubleshooting
Change Management

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Date Posted: 01/11/2024

Job ID: 98889743

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