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The Supreme Hr Advisory Pte. Ltd.

Customer Service Executive [Logistic Operations] [1028]

Early Applicant
  • 26 days ago
  • Be among the first 50 applicants

Job Description

  • Location: Penjuru
  • Salary: $2800 - $3100
  • Working days: Monday - Friday
  • Working hours: 8:30am - 5:00pm

Responsibilities

  • Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
  • To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
  • Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
  • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
  • Coordination with booking agents or ship operators for status of supply schedule / vessel loading
  • Collaborate closely with the planner to ensure timely supply and coordination
  • Tally overall order received at the end of day to ensure all order is not missed out
  • Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
  • Closing of job orders for billing once job is completed
  • Handle customer complaints, provide appropriate solution and alternatives
  • Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
  • Other Duties as assigned

Job Requirements:

  • 2 - 3 years experience in Logistic Operations
  • Proficient in Microsoft Office

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Date Posted: 29/10/2024

Job ID: 98439969

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