Customer Service Executive

Job Description of Customer Service Executive:

. Pick up customer's phone calls

. Reply enquiry text and emails

. Assist and follow up with customer's request/order

. Pick and pack customer's order

. Coordinate with transporter/logistic partner for shipping/delivery matters.

. Follow up on collection of overdue accounts.

. Printing and Documents filling

. Data entry

. In-charge in others Ad-Hoc duties as required

Job Requirements

. Strong teamwork and work ethic

. Good communication skills

. Able to work independently with minimum supervision, highly self-motivated, and possess a willingness to learn attitude.

. Proficient in Microsoft Office, especially Microsoft Excel, Word and Outlook