Customer Service Executive

JOB RESPONSIBILITIES:

. Ensure excellent service standards, respond efficiently to customers needs and maintain a high level of customer satisfaction.

. Handle and resolve our patient's enquiries and/or feedback in a professional and tactful manner, including answering of phone calls.

. Main tasks include receiving patients at Reception counter/lounge, assist with Patient Registration, Billing/Payment and other administrative front-desk tasks.

. Assist with ad-hoc tasks assigned by the Management.

REQUIREMENTS:

. Preferably with 2 years of relevant experience in healthcare or similar capacity.

. Possess strong communication skills, patient and genuinely excited to help customers.

. Able to multi-task, problem-solve and manage time efficiently.

JOB DETAILS:

. 5 working days with 2 off days!

. 40 working hours per week.

JOB BENEFITS:

. Exciting career progression!

. Long service cash awards. Up to $2,000!

. Medical & Dental benefits.

. 14 days Annual Leave (Can increase up to 18 days)

. Additional leaves (Birthday, Marriage etc.)

. Performance bonus.