Roles & Responsibilities- Handle and timely respond to incoming calls and e/mails from external i.e. customers, agents, and internal i.e. GDEX networks from Malaysia.
To assist walk-in customers.- To arrange, key-in & coordinate all pickup order i.e. Normal Pick-up, Reverse Charge into CSTC system.
Follow-up and provide solution to the tracing and problem shipment inquiries in the CS Platform including support operations team in physical shipment tracing.
- Ensure that Pre-Alert arrangement are updated from time to time.
Ensure daily report updated for treasury for cash i.e. cash on delivery, petty cash and credit collection i.e. customer credit payment.- Ensure shipments handover to 3rd party i.e. Contractor / Agent / SECO are monitor and follow-up until status closed.
Responsible and liaising with the customers and agents for the permit declaration and transport documentation as required.
- To do filing and ensure CS area tidy and clean.
Self-motivated and willing to do other duties as assigned.
16 days Annual Leave
Medical Benefits
Mid-Month Performance
Attendance Allowance
Singapore Citizen
Golden age Singaporeans are encouraged to apply
Working Hours :
Mon-Sat 8:30am - 17:30pm
Saturdays until 12:30pm
Our main office is situated 8 Lorong Bakar Batu, #01-05 S
Nearest bus No.125 / Nearest MRT station Potong Pasir.
Job Types: Full-time, Permanent
Pay: $2,100.00 - $2,300.00 per month
Supplemental pay types:- Attendance bonus
Commission pay
Overtime pay
