Handle and timely respond to incoming calls and e/mails from external i.e. customers, agents, and internal i.e. GDEX networks from Malaysia.- To assist walk-in customers.
To arrange, key-in & coordinate all pickup order i.e. Normal Pick-up, Reverse Charge into CSTC system.
- Follow-up and provide solution to the tracing and problem shipment inquiries in the CS Platform including support operations team in physical shipment tracing.
Ensure that Pre-Alert arrangement are updated from time to time.- Ensure daily report updated for treasury for cash i.e. cash on delivery, petty cash and credit collection i.e. customer credit payment.
Ensure shipments handover to 3rd party i.e. Contractor / Agent / SECO are monitor and follow-up until status closed.
- Responsible and liaising with the customers and agents for the permit declaration and transport documentation as required.
To do filing and ensure CS area tidy and clean.- Self-motivated and willing to do other duties as assigned.
We Encourage Singaporean Citizens, Including Those in Their Golden Age to apply. Job Types: Full-time, Permanent
Pay: $2,
- 00 - $2,200.00 per month
Benefits: - Health insurance
Parental leave
Supplemental pay types: Commission pay
Work Location: In person
Expected Start Date: 15/07/2024
