Customer Service Officer (3-Months Contract)

The Role

This position will be part of the team to enhance shoppers experiences through good customer service at VivoCity.

Job Responsibilities

• Providing mall concierge services.
• Attending to shoppers queries.
• Assisting customers in loyalty programmes and mall redemption programmes.
• Processing the sale of Mapletree shopping vouchers.

Job Requirements

• Minimum GCE N Level.
• At least 1 year of relevant experience in a retail or hospitality industry.
• Possess excellent communication and interpersonal skills.
• Required to work on a 6-day work week, with 3 rotating shifts including weekends and Public Holidays.