Job Summary
We are seeking a friendly, customer-focused Customer Service Officer to join our automated car wash team. You'll play a key role in ensuring a positive experience for our customers, helping them navigate our automated systems when staff is not present, and performing basic car cleaning services.
Key Responsibilities
- Customer Assistance: Greet customers warmly and provide guidance on how to use our automated car wash system, especially when other staff members are not around.
- Basic Car Cleaning: Perform essential car cleaning tasks, including washing, vacuuming, and other related services.
- Customer Satisfaction: Put a smile on customers faces by delivering helpful, friendly service and ensuring they have a positive experience.
- Maintenance and Safety: Ensure a clean and safe work environment, reporting any issues with equipment or facilities as needed.
Basic Requirements
- Experience in Car Washing: Familiarity with basic car wash tasks like washing, vacuuming, and drying vehicles.
- Customer-Friendly Attitude: Ability to engage with customers warmly and professionally.
- Reliability: Able to work independently and handle customer interactions when no other staff are available.
Good to Have
- Detailing Background: Prior experience with car detailing is an advantage and will be highly regarded.
Work Location
- Main Location: Ang Mo Kio Industrial Park 2.
- Flexibility: May be assigned to other outlets if additional support is required.
