Customer Service Officer (CENTRAL) #HJW

. To visit newly admitted patients and to ensure patient's confidentiality at all times.

. Conduct regular visits to wards to check on patient's well-beings/ address requests/ potential feedbacks/ complaints

. To be able to provide service recovery for potential feedback/ complaints that are addressed

. Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

. Escalate crucial issues to Service Executive if beyond scope for service recovery

. Report and track patients whom service recovery has been provided to

Email: [Confidential Information]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)