JOB DESCRIPTIONS :Provide professional customer support.
Maintaining a positive, empathetic, and professional attitude towards customers at all times.
Attending and communicating promptly to customer's needs and queries.
Manage all incoming calls and emails.
Administrative duties including point-of-sales processes.
Gather customer satisfaction levels and feedback on customer services for continuous improvement.
Provide feedback on the efficiency of the operations and customer service process.
Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.
Professional looking and well-groomed.
Good and precise communication skills.
Customer Service oriented and passionate about serving customers.
Prior experience in the beauty & spa line would be advantageous.
Ability to stay calm and excellent in handling difficult customers.
Must be computer literate, e.g. MS office.
Working Locations : various outlets within Singapore
Job Types: Full-time, Permanent
Salary: $1,
- 00 - $2,400.00 per month
Benefits: - Additional leave
Employee discount
- Promotion to permanent employee
Schedule:
Early shift
Supplemental pay types: Performance bonus
Job Type: Full-time
Pay: $1,800.00 - $2,400.00 per month
Schedule:
Holidays Weekend availability
Supplemental pay types:
* Commission pay
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
