The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such.
Unlike other companies customer service, our customer service team plays a huge part in our company. This role allows one to be promoted to management level as customer service is one of the cores of the company.
Handling walk-in customers requests
- Performing pre-sale and post-saleOutbound calls with customers when necessary
Handling service emails and respond to customers queries on various platforms such as Shopee, Lazada etc
Possesses SPM/Diploma in related field- Basic knowledge of computer is required
Strong communications skills in English. Proficiency in Mandarin also preferred
- Able to work effectively with team members
Versatile in handling different customers- Fast response in understanding different questions
Problem-solving and multitasking skills
- Willing to work on shift.
Job Type: Full-time
Pay: $2,
- 00 - $3,500.00 per month
Benefits: - Employee discount
Flexible scheduleSchedule: Weekend availability
Supplemental Pay:
* Overtime pay
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Expected Start Date: 15/08/2024
