Customer Service Specialist, Customer Management (Financial Industry) #JYS

• Manage daily customer email communications effectively
• Ensure 90% email resolution within timeframe
• Collaborate with teams for one-stop customer solutions
• Address customer feedback and resolve raised issues
• Support additional duties and assigned projects

Requirements:

• Minimum Diploma/Degree holder in any discipline with at least 3 years of experience in a Financial Institution and in a customer service role

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [Confidential Information]

EA License No: 99C4599

.All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.