Customer Service (Up to $3500 / 5 days / Changi South)

Job Title: Customer Service (ID3456)
Location: Changi South
Working Hours: Mon-Fri 9am to 6pm
Salary: $2500-$3500

Job Description:
. Respond to customer inquiries via phone, email, and other communication channels in a professional, courteous manner.
. Address and resolve any issues related to inventory, customs procedures, and shipment tracking.
. Provide clients with timely updates on the status of their inventory and shipments.
. Liaise with the operations team to ensure smooth and efficient handling of cross-dock shipments.
. Communicate any security or safety concerns raised by customers and assist in resolution.

Requirements:
. Minimum Diploma with 3 years in customer service, preferably in warehousing, logistics, or inventory management sectors.
. Possess knowledge in warehouse inventory software
. Able to work under stress and independently in a fast paced environment
. Good communication skills
. Customer oriented