CUSTOMER SERVICES OFFICER

Responsibilities:

• To assign work tasks to the drivers/operators in the Operation Department.
• To handle customers complaints, drivers and operators feedback and problems.
• Coordinate and interface with internal and external customers on delivery/collection activities.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Application of required customs and LTA permits etc if necessary.
• Other admin and billing functions.

Requirements

• Min GCE N or O Levels
• Min 1 year experience in Logistics operations
• Able to work independently
• Good interpersonal & communication skill
• Computer Literate.
• Willing to work in West Area (Company transport from Pioneer/Choa Chu Kang MRT)
• All are welcome to apply