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STAR CAREER CONSULTING PTE. LTD.

Customer Success Manager (Infrastructure)

Early Applicant
  • 2 days ago
  • Be among the first 50 applicants
Exp: 1-4 Years
7,000 - 8,000 USD/m

Job Description

Location: Jurong East

Responsibilities

  • Participate in project or Maintenance Systems meetings and propose improvements
  • Evaluate potential problems and technical hitches and work with engineers for solutions
  • Supervise current projects / Maintenance Systems and manage team members
  • Manage project-related paperwork such as System extension, Tech-Refresh and obsolescence replacement
  • Work closely with backend support /external Service Partners to facilitate project Maintenance Systems fulfilment and compliance
  • Generate and analyse Monthly Report and present to end customers
  • Involve in System transition from Project to Maintenance phase
  • Ensure an proper hand-over from Delivery Day 1 to the Maintenance teams
  • Manage engineer scheduling to ensure sufficient resources to deliver maintenance SLA
  • Manage project funding to ensure sufficient funding throughout project period

Requirements

  • Experiences in major IT infrastructure vulnerability assessment, system updates, upgrades, OS hardening and migrations.
  • Min 2 years of team management experience
  • Min 4 years of relevant IT experience

To Apply or find out more information on this role, please email us or send in your updated resume to: [Confidential Information]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Work location: Jurong East

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 28/11/2024

Job ID: 101740797

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Last Updated: 28-11-2024 07:16:00 PM
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