At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Make an Impact by
- Analysing businesses processes, process optimization and digitalization
- Engages directly and proactively with business areas to understand business objectives and main issues.
- Proactively seeks and recommends solutions to the challenges of the business areas thinking in a scalable way
- Define KPIs and points of control for the process
- Generate and maintain process flowcharts and documentation
- Monitors and ensures adherence to established processes
- Analyse requirements to solve complex business problems through technologies and systems. Research and development of new technological tools
- Define metrics to evaluate the performance of the processes and the impact of the improvements implemented in the projects
- Negotiate and mediate with the business area to align action plans
- Assists the business areas in implementing best practices for organization, delegation, decision making and team structure to improve efficiency
Skills for Success
- Min Diploma in any field
- Excellent written, verbal communications and negotiation skills
- Capability to manage several projects, areas and stakeholders
- Strong experience analysing and improving cross functional business processes
- Proactivity in taking ownership of projects and issues
- Bonus if have telco experience, product knowledge
- Bonus if have 2 years of experience as a business process analyst or similar role
- Bonus if have experience creating process flows and documentation
- Bonus if have knowledge on Agile methodologies, Six Sigma, Lean, BPM, Project Management, Design thinking and Digital transformation desired
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
