Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust & Safety
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Responsibilities
- Data Product Development: Participate in data collection, define indicator logic and develop reports, designing data products for internal users at different levels.
- Analysis and Data Support: Based on different business scenarios, construct target monitoring and key business indicator systems, promptly identify business issues and opportunities, and establish data assets and data products.
- Cross-Department Collaboration: As the key stakeholders for strategy design, work together with operations, product, algorithm, and R&D teams to promote the implementation of strategies.
- Process improvement and system enhancement: Analyse current processes and systems to drive continuous process improvement and system enhancement/automation.
Qualifications
Minimum Qualifications
- Bachelor's degree or higher in Statistics, Mathematics, Information Technology, or related fields
- At least 3 years of data analysis work experience or similar capacity
- Strong proficiency in tools such as PowerBI, Tableau, SQL and Excel with extensive experience in data analysis, data-driven operations, and data product planning.
- Proven experience in data visualisation/dashboarding enhancement
- Strong data sensitivity, capable of analyzing and discovering effective business strategies from large datasets and external information.
- Proven experience in working with cross functional teams along with strong ability to communicate efficiently with the data technology team.
- Proven experience in stakeholder management with strong ability to influence and get buy-ins from key decision makers
- Solid project/program management expertise, competent at multi-tasking, prioritizing cross-functional global projects, and providing comprehensive solutions.
- Excellent communication skills in English (both written and spoken)
Preferred Qualifications
- Familiarity with software industry/cloud computing and B2B industry analysis is preferred.
- Strong understanding of business models and products within the consumer technology space and/or internet safety
- Prior working experience in social media companies or BPOs is preferred
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
