Data Center Operation Technician (DCT)

Fresh Graduates Welcome to Apply!

About the Role

As a Data Center Operations Technician on-site with our client, you'll be part of a dynamic team, ensuring smooth operations and hardware support in a high-tech environment. This hands-on role is perfect for individuals passionate about technology and data centers, including fresh graduates eager to start their careers in a rapidly growing industry.

Key Responsibilities

. Hardware Support: Perform installations, moves, additions, and changes for IT equipment, including networks, servers, and storage devices.

. Decommission Equipment: Safely decommission and handle disposal of IT assets (HDD, SSD, backup devices).

. Cabling Management: Connect and disconnect patch cables to maintain structured cabling within the data center.

. Server Hardware Troubleshooting: Replace parts, reseat modules, and conduct SFP module and hardware fixes (HDD, memory, mainboard replacements).

. Data Center Inspections: Conduct regular physical and visual checks on equipment and facilities.

. Maintenance Support: Provide on-site assistance during scheduled maintenance and change events.

. Issue Troubleshooting: Resolve IT and network issues with timely updates and escalation as needed.

. Inventory & Vendor Management: Manage inventory (RMA, cold spares) and coordinate with vendors for repairs, installations, and scheduled visits.

. Access and Site Management: Handle data center access requests and manage operations at POP sites.

. Reporting and Process Improvement: Generate regular progress reports and support continuous improvement initiatives.

. On-Call and Shift Work: Be available for after-hours support based on an on-call schedule. (On-call and Shift allowance available!)

Requirements

. Experience: At least 1 year in Data Center operations preferred fresh graduates with relevant knowledge are encouraged to apply.

. Technical Skills: Proficiency in structured cabling, patching, and hardware troubleshooting.

. Problem Solving: Ability to address issues promptly with clear communication and escalation.

. Critical Environment Experience: Experience in large-scale data centers is a plus.

Preferred Skills and Knowledge

. Knowledge of rack, space, power, and cooling allocations

. Capacity management (space, power, cooling, patch panel availability)

. Familiarity with Incident/Change Management processes

. Understanding of Data Center Space, Power, and Cooling Management

. Relevant Certifications (e.g., CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA) are advantageous

About Greenlane

Greenlane is a Singapore-based recruiting firm specializing in banking, trading, tech, and various other industries.

EA Licence No.: 20C0261 | Registration No.: R23118854