Job Description :
MANDATORY SKILLS
Windows 10
JD - PRIMARY PURPOSE JD - RESPONSIBILITIES
JD -
REQUIREMENT
S
Responsible for the
construction, testing,
installation,
operations & facility
management of client
platforms to meet agreed
business needs & service
levels.
- Perform troubleshooting for client platform related
problems. - Respond promptly to incident, investigate &
provide temporary &/or permanent resolution of
incidents escalated. Provide timely status updates to
relevant parties. - Perform service request related to client platforms.
- Monitor the agreed service level, document &
maintain the configuration of the systems provide
regular reporting to relevant parties. - Involve in client platform implementation/upgrade
project. - Manage client platform implementation/upgrade
project. - Perform on research/evaluation of client platform
tools. - Provide systems related technical advice to
customers or project team. - Manage client platform management systems.
- Manage systems changes through change request
process & provide status reports to the relevant
parties. - Perform client platform related presales tasks.
- Gather business &/or application requirements on
the infrastructure to perform the infrastructure
requirement analysis & design. - Ensure service level meet requirement. Propose
and implement action plan when required. - Established facility management standards/best
practices to ensure
operation consistency across project/facility
management teams.
WORK LOCATION SALARY RANGE WORKING Hours 24/7 STANDBY
Pasir Panjang Road,
Mappletree Business
City
$2,800 - $3,300 Monday to Friday
8.30AM to 6.00PM N
