Desktop Engineer

Job Description:

- Responsible for providing technical support and assistance to end-users within the organization.

- Troubleshoot hardware and software issues, install and configure computer systems and applications, and ensure the smooth functioning of desktop environments.

- Help with IT projects and initiatives to improve overall system performance and user experience.

- Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.

- Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.

- Provide technical assistance for operating systems, applications, and other software tools.

Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.

-Install and configure operating systems, software applications, and updates.

- Set up and configure network printers and other peripherals.

- Perform routine maintenance tasks such as system updates, patches, and antivirus scans.

- Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.

- Manage user accounts, permissions, and access levels as per company policies.

- Maintain accurate records of hardware inventory, software licenses, and configurations.

- Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.

- Generate reports on system performance, incidents, and resolutions for management review.

- Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.

- Provide training and guidance to end-users on basic IT operations, software usage, and best practices.

- Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

- Any ad-hoc duties as assigned by the Supervisor

Interested candidates, please email your CV to .

We regret that only shortlisted candidates will be notified.

Evelyn Xie Huijing | R1104549

Recruit Express Services Pte Ltd | 13C6614