Job Description- Industry/ Organization Type: IT / Software
Position Title: Desktop Support Engineer (L1 / L2)
- Working Location: West (Jurong / Tuas)
Working Hours: 5 days (Monday to Friday, 8 AM 5 PM)
- Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
Duration: Permanent Role
Provide first/second level contact and problem resolution for customer issues.- Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issues status and resolution.
- Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows - 1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Should have basic knowledge of Mac operating system to support Apple PC users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Bachelors degree or equivalent in Computer Science or related field- Minimum 1 year of IT experience or equivalent
Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
- Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred
Kindly apply through ANY
of the following methods:- Submit your application by clicking the
APPLY
button; Email your resume to Job(at)anradus.com.sg. Kindly indicate
#66041 on the email subject.
- Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days*. If you do not receive communication from us within this timeframe, its likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
Job Types: Full-time, Permanent
Pay: $2,500.00 - $3,300.00 per month
License/Certification:
- identity to work without a sponsor(if no,we need apply pass) (Preferred)
Work Location: In person
