J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Digital Document Services (DDS) Records Management APAC have been providing centralized custodial services for various LOBs and Corporate Functions across 11 APAC locations for the past 8 years and in 2024 we are expected to reach 500,000 document count milestone. APAC is a unique region that is heavily wetink dependent despite the push to digitization of data. Prior to DDS Records Management inception, Data Owners relied on inconsistent and unstructured archival methods of Data Management.
With the growing emphasis on data privacy globally, DDS Record Management will continue to provide custodial services to stakeholders in APAC to ensure seamless eventual transition to digitization of data while securing data for the firm.
Job Responsibilities
- Works closely with various Digital Document Services (DDS) backend refiling business stakeholders (Cash Operation) to support APAC Record Retention & Destruction Program.
- Partner with LOB data Owners to identify DDS inventory list and retrieve handover form as per request.
- Review/dispose of documents which have expired past the retention period and due for destruction.
- Undertake Docvault entry governed by DDS evergreen model.
- Perform reconciliation activities with stakeholders and produce internal MIS reports for regular update.
- Liaise with vendors to offsite documents post internal joint review with sign off form/retraction form.
- Establish/update Standard Operational Procedures (SOP) which include control measures and ensure the SOPs are in strict compliance with internal policies as well as governing rules.
- Adhere to all control standards including local regulatory requirements and internal policies.
Qualifications
- Educational Background: Bachelor's degree required.
- Work Experience: Minimum of 1 to 3 years of relevant experience in a middle office or control function within a financial institution.
- Technical Skills: Proficiency in Excel, MS Access, PowerPoint, Sharepoint and Word. Knowledge of automation tools such as Alteryx, Xceptor, and Visio is a plus.
- Communication Skills: Strong verbal and written communication skills, with the ability to independently drive discussions with stakeholders.
- Adaptability: Ability to thrive in a fast-paced, dynamic, and evolving team environment.
- Transformational Skills: Strong solution-based problem-solving abilities and data analytical skills. Demonstrates critical thinking and attention to detail. Strong project coordination skill to achieve predefined targeted timeline.
- Relevant Experience: Experience in a credit middle office or control function, or other relevant experience in private banking, is a plus.
- Financial Markets Interest: Demonstrated interest in financial markets and an understanding of risk measures.
