Engage on Social Media: Manage and grow our social media channels, including Facebook and other platforms, by creating captivating content and fostering audience interaction.
Enhance Customer Relations: Maintain and update our CRM database, ensuring precise customer information and effective communication.
Lead Live Streaming Efforts: Oversee live streaming activities, promptly fulfill orders, and coordinate stock transfers to enhance customer experience.
Resolve Customer Issues: Efficiently handle customer complaints, providing swift and appropriate solutions to ensure satisfaction.
Showcase Our Products: Prepare and update product lists for marketing campaigns, highlighting our offerings to attract and engage customers.
Support Events: Provide vital administrative support for local roadshows and events, contributing to their successful execution.
Optimize Marketing Operations: Execute daily marketing administration tasks to ensure seamless department operations, along with any additional ad hoc duties as needed.
Requirements:
Diploma/Bachelor's Degree in Marketing or a related field.
Minimum of 1 year of experience in marketing.
Proven ability to work effectively within timelines and meet project deadlines.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and social media platforms.
Ability to work independently and as part of a team in a fast-paced environment.
