Why Nasdaq
When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.
Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.
Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.
What We Offer
As a Director Client Delivery, Regulatory Solutions, you will lead delivery for all Axiom projects in Greater China and Southeast Asia. This entails implementing organization strategies through the effective direction and management of resources, while being accountable for the business strategies, functional or operational areas, processes or programs.
You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn and grow and rewards with a global impact we create.
In return, you will receive a competitive salary package, private health insurance, CPF, baby bonus allowance and gym/wellness benefit and more.
What You Will Do
Project Management and Delivery:
Ensure smooth delivery/execution of projects
Manage customer escalations
Prevent projects from remaining in a RED state for more than 2 weeks by developing strategies to turn red accounts to amber/green
Financial Performance:
Achieve revenue, margin, and booking targets
Create plans to build, manage, and burn backlog
Accurately forecast monthly and quarterly project-level revenue and margins
Customer Relationship Management:
Drive strategies to upsell CD services to existing customers
Assist sales in new deals by presenting CD value propositions
Ensure customer satisfaction during the project period
Serve as the senior face for customers in the region
Actively participate in Project SteerCo meetings
Resource Planning and Management:
Ensure the availability of resources/capacity and skills/expertise for projects
Collaborate with the APAC head of CD to hire or redirect additional resources when necessary
Operational Compliance:
Adhere to operational processes such as timesheets, expenses, and project reporting
Ensure teams fully understand organizational, regional, and product-level goals and strategies
Deal and Contract Management:
Ensure proper deal estimations considering functional requirements, project risks, and resource needs
Safeguard contracts during the sales process, SOW, and CRs
Leadership and Collaboration:
Provide leadership to local teams
Act as an interface between local teams, CD management, and other local functions such as Admin, HR, IT, etc.
Work effectively with the APAC CD Head to drive strategies, initiatives, and operational metrics/KPIs
Communication and Strategy:
Communicate goals and strategies to regional CD teams
What We Expect
Bachelor's degree in business, finance, or related field
A seasoned leader with a minimum of 12 years project delivery or product implementation experience and at least 5 of those leading project teams
Proven experience in regulatory reporting and solutions
Knowledgeable in contracts such as SOWs, MSAs, etc.
Skilled in different styles of delivery and selecting the best fit for the team, project and client
Effective communication, presentation and negotiation skills
Willingness to travel for business (once a month)
Does It Sound Like You
Please follow through by clicking the Apply link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you.
Our work arrangement is hybrid. You will be coming into the office at least 2 days per week.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
