Company Description
Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapores tallest building at 290 meters set around landscaped parkland and direct MRT station access.
The 223-room Sofitel Singapore City Centre will offer chic designed rooms, 4 Food and Beverage options, a ballroom, and several meeting rooms, fitness and pool facilities.
Job Description
MAINTENANCE & ENGINEERING
Plan and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
Prioritise and carry out maintenance as requested by Departments on a daily basis to ensure the smooth running of all hotel departments.
Motivate and develop the Engineering team to reach to their fullest potential.
Ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
Liaise and work closely with the MCST and FCC to ensure smoother operations and consistency in approach.
Record meter readings and liaise with the Executive Assistant Manager regarding options to improve energy management and conservation.
As a Fire Safety Manager, be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
Liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
Ensure compliance with all legislation, including Health and Safety and Environmental.
Liaise with the Executive Assistant Manager regarding use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
Ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
Maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
Liaise closely with all departments regarding down rooms to expedite a quick turn around and return to inventory.
Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
Research, recommend and liaise with the Executive Assistant Manager regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Executive Assistant Manager.
Support the co-ordination of safety and security/risk management programs via third party providers
Work with the operational Department Heads team to ensure InterREACT tracking and compliance
Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
Give guidance to the effective operation of the WHS Committee.
Ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturers instructions.
Attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
Prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
Strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
SECURITY
Direct and manage all activities and responsibilities of the Security Department.
Establish, implementation and ensure compliance of Security Standard Operating Procedures, rules and regulations, to ensure that standards are in accordance with the operations manual.
Manage all Investigation, incidence reporting and any cases of infringement of the hotels rules and regulations.
Lead, guide and mentor the security team ensuring that they are sufficiently trained with all the security policies and procedures.
Plan and schedule the day-to-day activities of all security ambassadors, to ensure that all hotel areas are properly and adequately secured at all times.
Maintain close liaison with governmental authority to ensure compliance.
Responsible for all resolutions to complaints and emergency situations.
Develop and recommend to the management safety and security measure to safeguard VIPs and other guests, special functions in the hotel, hotel property and ambassadors and vehicles in hotel property.
Ensure that all the security ambassadors are fully conversant with the operation of all fire equipment in the hotel that the Engineering Department.
Investigate the report of any thefts and use sound judgment in dealing with these matters, seeking the concurrence of the management if a police report is to be made
Prepare annual security budgets/goals, develops working methods and plans to carry out goals, compares actual accomplishments against goals periodically and take necessary corrective action.
Any other reasonable request within your range of competence as required by Management.
Qualifications
5 years of experience in the relevant field and 3 years of experience in a managerial capacity.
Passionate, energetic and selfmotivated individual who can deliver exceptional performance.
Strong interpersonal and communication skills.
Able to work well with teams and demonstrates excellent leadership.
