Application Maintenance:-
Minimum 3-5 Year's Experience
Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns
Familiarity with JAVA and JavaScript.
Familiarity with developing and providing technical support mobile applications would be an added advantage
Excellent troubleshooting and communication skills
Responsible for fixing prioritized Incident Reports (IR) assigned by Team Lead
Analyze and ensure IR assigned are valid defects
Coordinate any cross team effort required for any integration defects
Provide production support to modules or processes to ensure application day to day activities have minimum down time
There are other products being used in the system, which are expected to be learned on the job. like, Datastage, TIBCO, BizNet, FileNet, etc.
Additional tasks assigned by client
Application Enhancements:-
Build, test and deploy modules assigned.
Assist users with test scripts and data preparation.
Perform S&IT to ensure modules assigned are working before releasing to users for UAT.
Support UAT, RT, ORT, BCT, WAPT, Source Code Scanning and Performance Testing and investigate and fix all issues that arise from these testing.
Support production shakedown and control runs.
Investigate and fix errors reported by users during testing.
Understand and support Project Team Lead and/or Project Manager to meet the targets set out for the Project Team.
Comply with project methodology, work processes and quality standards.
Take ownership of module's issues and drive them through completion. Log issues in issue logs and escalate to Project Team Lead and/or Project Manager when necessary.
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