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. Manage a team of System Operation/Maintenance Support based in various locations.
. Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
. Advise and guide existing and new team members on SAP Treasury
. Monitor and track support team performance.
. Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore,
. Escalate and track system defect with service providers and SAP,
. Review and approval internal documentation.
Around 10 years experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S4 HANA.
. Solid SAP foundations with SAP FICO experience.
.Prior experience in handling support and application management support for a vendor or a system integrator.
. Team leadership skills, promoting a sharing and learning culture across members.
. Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
. Ability to correctly understand business requirements and recommend optimal solutions.
. Problem solving oriented and able to articulate various solutions with pros and cons.
. Ability to work under tight timelines.
Date Posted: 07/11/2024
Job ID: 99476111