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LTIMindtree

End User Support Specialist

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  • a month ago
  • Over 100 applicants
Exp: 5-10 Years
750 - 833 SGD/m

Information Technology

Job Description

  • Location - Singapore
  • Mandatory Skills - M365, Mailbox Migration , Windows 10 / 11 Deployment & Intune ( POC )
  • Experience - 8+ years
  • Preferred M365 or O365

We are seeking a skilled and experienced M365 Engineer to join our team. The ideal candidate will be responsible for setting up, configuring, managing, and operating our M365 tenant and workloads. This role requires a deep understanding of Microsoft 365 services.

Key Responsibilities :

Setup and Configuration:

Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.

Implement security and compliance policies to ensure data classification and compliance.

Conduct Proof of Concept (POC), new product evaluations and fitment.

Configure and manage user accounts, licenses, and permissions.

Management and Operation:

Monitor and maintain the health and performance of M365 services.

Troubleshoot and resolve issues related to M365 services and applications.

Perform regular updates and maintenance to ensure optimal performance and security.

Collaboration and Support:

Work closely with other IT teams to integrate M365 services with existing systems and applications.

Provide technical support and guidance to end-users and other IT staff.

Conduct training sessions and create documentation to help users effectively utilize M365 services.

Continuous Improvement:

Stay up-to-date with the latest M365 features, updates, and best practices.

Identify opportunities for process improvements and automation to enhance efficiency and productivity.

Participate in the planning and lead execution of M365-related projects and initiatives.

Required Skills and Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Microsoft 365 Certified:Enterprise Administrator Expert or other relevant certifications.

Proven experience in setting up, configuring, managing, and operating M365 tenant and workloads.

Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.

Experience with PowerShell scripting for automation and management tasks.

Experience with hybrid M365 environments and integration with on-premises systems.

Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).

Knowledge of Azure Active Directory and related identity management solutions.

Excellent problem-solving and troubleshooting skills.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Skills Required

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Date Posted: 30/09/2024

Job ID: 94532125

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About Company

Mindtree [NSE: MINDTREE] is a global technology consulting and services company that enables enterprises across industries to drive superior competitive advantage, customer experiences and business outcomes by harnessing digital and cloud technologies. A digital transformation partner to more than 275 of the world’s most pioneering enterprises, Mindtree brings extensive domain, technology and consulting expertise to help reimagine business models, accelerate innovation and maximize growth. As a socially and environmentally responsible business, Mindtree is focused on growth as well as sustainability in building long-term stakeholder value. Powered by more than 35,000 talented and entrepreneurial professionals across 24 countries, Mindtree — a Larsen & Toubro Group company — is consistently recognized among the best places to work

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