Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.
Your day at NTT DATA
Designs, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers, medical facilities, laboratories or utilities infrastructure. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards. Coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems. May work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
What You'll Be Doing
Key Role and Responsibilities:
Policy & Procedures
- Establish, maintain and review operating and emergency procedures regularly
- Standardize front line operation, maximize operation efficiency across all NTT site
- Provide a continuous improvement plan to increase the efficiency of the operation process
Data Center Management
- Perform capacity management on critical components to ensure system efficiency and to improve PUE
- Perform change management to ensure changes will not disrupt daily operation
- Perform risk management to ensure all risks are considered and mitigated during operation
- Provide continuous improvement plan to enhance system performance and efficiency
- Annual Shutdown Maintenance Management (Procedure review, communication, status tracking)
- Critical systems asset and life cycle management
Operation Management
- Manage and ensure all service delivery, corrective and preventive maintenance are performed flawlessly and in a timely manner
- To provide prompt notification to clients utilizing a centralized BMS monitoring system
- Perform vendor management by using DCFMS to ensure vendor performance is according to contract requirements and industry best practice
Incident Management
- Restore operation to normal working state promptly taking into account all operational risks
- Report and perform escalation according to incident management/group policy
- Perform root cause analysis on failures and implement preventive measures
Client KPI / SLA Management
- Ensure Clients SLA are tracked correctly and achievable Technical support
Technical support
- Building Modification & Customization Work Support
- Response to Customer RFQ / Inquiries
- Response to Internal teams Inquiries
Audit/Certification
- Manage and support all Audit/Certification activities
Environmental Health
- Fire Safety Management
- Workplace safety and health
Administrations
- Service Quality Assurance
- License / Certificate renewal, etc. e.g. Lifts Permit to Operate, Fire Certificate, etc
- Proper documentation to ensure smooth handling / taking over of tasks and duties Others
Others
- Major A&A construction consultation and support
- IT Security Management for critical systems
Contract Management
- Technical Support / Outsourced contract
- Electrical Power Supply Contract
- Fuel Management Contract
- Consignment Contract
Additional Requirements:
- Diploma, degree, or relevant qualification in Electrical, Mechanical (or demonstrated equivalent work experience)
- Seasoned and experienced professional with minimally 5 years experience
- Has full understanding of specialisation area
- Resolves wide range of issues in creative ways
- Fully qualified, career level, career journey-orientated
- Uses good judgement in selecting tools and methods to solve problems
- Networks with senior internal and external people in own area of expertise
- Receives little instruction on day-to-day work, receives general instructions on new assignments
#GlobalDataCentersCareers
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
